Shipping policy

Shipping Policy

At NordiaCare, we are committed to delivering your order safely and efficiently.

Please review our shipping policy below to understand how your order is processed and delivered.


Order Processing Time

All orders are carefully prepared and processed within:

1–2 business days

This includes order verification, quality control, and packaging.

Orders placed on weekends or public holidays will be processed on the next business day.


Delivery Time

Once your order has been shipped, estimated delivery time is:

10–14 business days

Delivery times may vary depending on your location, customs procedures, and local postal services.


Shipping Areas

We currently ship to most European countries and selected international destinations.

If you are unsure whether we deliver to your area, please contact our support team before placing your order.


Shipping Fees

Shipping costs are calculated at checkout and depend on your delivery location and order value.

Occasionally, we offer free shipping promotions.


Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information.

You can use this tracking number to monitor your delivery status.

Please allow up to 48 hours for tracking updates to appear.


Delayed or Lost Packages

While we strive to meet our delivery estimates, delays may occasionally occur due to factors beyond our control.

If your order has not arrived within 20 business days, please contact our support team at:

📧 support@nordiacare.com

We will investigate the issue and assist you promptly.


Incorrect Address

Please ensure that your shipping address is correct when placing your order.

NordiaCare is not responsible for orders delivered to incorrect addresses provided by the customer.

If you notice an error, contact us immediately.


Contact Us

If you have any questions regarding shipping, please contact our customer support team:

📧 support@nordiacare.com
🕒 Monday – Friday: 8:00 AM – 6:00 PM
Saturday – Sunday: 10:00 AM – 4:00 PM